Cancellation and insurance
Returns and refunds
We recommend that you sign cancellation insurance. It costs 200 DKK.
You have the option to cancel your booking with following conditions:
Cancellation (illness) up to 1 day before arrival (before noon. 12:00), the deposit amount will be returned. Refund shall be made by submission of documentation in the form of medical certificate.
If canceled more than 30 days before arrival, the entire package price will be refund, minus DKK 500.00 in administration fee.
If canceled between 30 days and 14 days before arrival, shall be reimbursed 50% of accommodation price, minus DKK 500 in administration fee.
If canceled less than 14 days before arrival, there will be no reimbursement.